Refund & Policy
01
Introduction
At Belgium Ragers, we are committed to providing high-quality products and a transparent customer experience. By placing an order on our website, you agree to the terms described in this Refund & Policy page.
02
Cancellation & Refund Before Shipping
Orders can only be cancelled and refunded if they have not yet been shipped. In this case, the customer will receive a refund for the product price only.
⚠ Note — Shipping costs are non-refundable, and VAT may also be excluded depending on invoicing and tax conditions.
03
Orders Already Shipped
Once an order has been processed and shipped, it can no longer be cancelled or refunded.
In such cases, no refunds will be issued.
04
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our support team. We will review the issue and provide an appropriate solution.
05
Refund Request Process
For any cancellation or order-related inquiries:
- Contact our support team
- Provide your order number
- Wait for confirmation from our team
06
Contact
For any questions regarding refunds or orders:
We usually respond within 24–48 business hours